If the website is not working properly, please email us at  with a detailed explanation of the problem.  For ease in diagnosing the issue, we would appreciate it you included a screen shot of the error message(s) you are receiving. This is entirely optional, but much appreciated.  For directions on how to send a screen shot, see below. Thank you and sorry for any inconvenience.


  1. Press [ALT] + [PrtScn]. An image of the active window will be placed on your clipboard.
  2. Open Microsoft   Word or another program that accepts images and select “Edit” > “Paste.”
  3. Save document and include it as an attachment in your email.
  1. Press [Command] + [Shift] + [3].  A picture of your open screen will be taken and saved as a file on your desktop with prefix: “Screen shot.”
  2. Include this  file as an attachment in your email.

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